Imagine sending birthday wishes automatically to your clients. 🥳 It's like giving them a high-five on their special day! Happy clients are more engaged, responding to your messages and even becoming your biggest fans, while spreading the word about your studio. It's about creating positive vibes that make clients happy with both what you offer and how you make them feel!
We offer two fantastic options for Birthday Automations! You can send the celebratory message on:
1) The client's exact birthday (local time)
2) The first day of the client's birthday month (local time).
-Automations are compatible with the ClubReady, Mariana Tek, and Mindbody booking platforms, but it's important to note that Glofox does not offer access to birthday data.
-Some clients might not have shared their birthdate on their booking platform accounts. Loyalsnap stores birthday information directly from the booking platform API. Therefore, if a client hasn't provided their birthdate on their booking platform profile, it won't be visible in Loyalsnap.
-We recommend using only one type of automation at a time, depending on your studio's offerings or preference. This ensures a focused and personalized approach, enhancing the client experience during their special month.
-Additionally, studios may consider exercising caution when using random birthdays as placeholders in user profiles, (ie: January 1st, 1900), as this could affect the accuracy of birthday automations.
-Birthday automations can ONLY be created to go out either ON the client's actual recorded birth date, or on the first day of their birthday month. We can not condition the automations to send out prior to the birthdate. (ie: The day before)
For more information on adding new Automations, or requesting updates to existing automations, please see our support article, Add/Update Custom Automations.