We are excited to announce a new feature addition: the AGENT merge field! This addition to our response templates allows you to seamlessly incorporate agent-specific information into your communications, enhancing personalization and improving your relationship with your clients.
Why We Added the AGENT Merge Field
The inclusion of the AGENT merge field is a direct response to valuable feedback from our clients. We heard from many of you that having the ability to dynamically insert agent-related details would streamline your processes and save time. We appreciate your input and are committed to continuously improving our services based on your needs.
How to Use the AGENT Merge Field in Response Templates
Using the AGENT merge field in your response templates is simple:
1. Access Your Template: Navigate to the response template you wish to edit or create a new one.
2. Insert the Merge Field: Add AGENT where you want the agent-specific information to appear.
3. Save and send: Save your changes and you're all set.
This new feature allows for more customized and professional interactions with your clients, making your communications more effective and personalized.
Feedback and Support
We are dedicated to making our platform as user-friendly and efficient as possible. If you have any questions or need assistance with the new AGENT merge field, our support team is here to help. Additionally, we welcome your continued feedback on how we can further improve our services.
Thank you for helping us enhance our platform. We look forward to seeing how you utilize the new AGENT merge field in your response templates!