If you are new to Loyalsnap and coming from a different Newsletter/Email tool, you may have a previous unsubscribe list. To ensure you are able to maintain those client’s preferences, you can upload a list of unsubscribed clients to manually unsubscribe them from receiving Email Blasts from Loyalsnap!
- Navigate to the Email Blast tab in your Portal
- In the top left corner, click the Settings icon (cog wheel/gear)
Drag or upload a .csv file containing the list of email addresses you’d like to unsubscribe
For this .csv file, only one row is required- the header row should be Email Address
You will be met with a success screen showing you the amount of emails in your .csv file, the amount of those emails that were found in Loyalsnap, and how many in total were unsubscribed
🗒️ To save an Excel file as a CSV, please follow these steps:
In your Excel spreadsheet, click File.
Click Save As.
Click Browse to choose where you want to save your file.
Select CSV from the Save as type drop-down menu.
To save a Google Sheet file as a CSV, please follow these steps:
In your Google Sheet, click File
Hover over Download
Click Comma Separated Values (.csv)